What is the driving force behind the surge in the Airage incident?

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There were more than 5,700 reports Airage For 2021 US airlines, this is compared to about 100-150 in a normal year.

Rapid increase Problematic flyer It causes headaches for airlines, passengers and airline employees.

“Unfortunately, I can see two of these directly and I’m very anxious. When someone is crazy about the airline, there is no 911 to call and no one comes to your help No, I’m scared, “said Andrew Thomas, an associate professor. Marketing and international business at the University of Akron.

One of the biggest flash points Mask compliance.. Travelers using public transport such as planes, trains and buses were required by the Department of Transportation Security to wear masks early last year. By December, the FAA had recorded more than 4,100 mask-related incidents.

Alcohol is another factor, according to the flight attendant union. in May Southwest Airlines Alcohol sales on flights were suspended until at least January 2022 after one of the flight attendants was assaulted. American Airlines has taken similar steps in the main cabin.

“It was very difficult for flight attendants. This was the most difficult and stressful time of my career. I really think so in all aviation processes,” said Sarah, president of the association.・ Nelson said. Flight attendants representing approximately 50,000 flight attendants from more than 12 airlines, including United, Spirit and Frontier.

To curb the wave of violent passenger incidents, the FAA Zero tolerance policy.. Agents can offer fines of up to $ 37,000 for each offense to passengers who behave out of control.

So how does the increase in chaotic and sometimes violent behavior on planes affect national airlines and flight crews?

Watch the video above for more information.

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What is the driving force behind the surge in the Airage incident?

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