Welcome to your new enterprise network: the internet itself

Joe Vaccaro, VP-Product, ThousandEyes

Your corporate network is, well, your Enterprise network.

In most cases, all apps, network hardware, and end-user devices were owned by the organization under the same roof. Keeping them safe, visible, and optimized was relatively easy, at least later.

But the ultra-distributed world of cloud-based apps and hybrid work has overturned it all.

Today, corporate networks are nothing more than the Internet itself. Workers rely on apps, VPNs, APIs, service providers, and the complex web of multiple public and private clouds. And all these end users can be at home, in the office, or on another continent, almost anywhere.

They also have great expectations. As the pandemic has undoubtedly proved, cloud-based apps are a lifeline for both employee and business productivity. Also, network or application outages can be devastating to both employees and customers. Recent headlines is showing.

In short, people want a seamless and reliable digital experience. And organizations that can’t provide it lack productivity, talent retention, and innovation. Because I can’t go back today.

However, it can be difficult to provide that great digital experience. It’s actually quite complicated to look as easy as typing a URL in a browser or accessing an Internet-connected application from a laptop. There is a complex digital supply chain between end users and apps, and all of these myriad technologies need to work together uninterrupted.

At the same time, IT departments no longer maintain the same level of control over their environment. Previously, an organization of 1,000 employees maintained up to several networks, but now 1,000 employees have become one branch office, and in fact 1,000 custom orders. Represents the network. Of visibility.

Technologies like Cisco Secure Access Service Edge (SASE) make this possible by bringing security and connectivity to the edge. However, the visibility gap remains.

So how can IT departments monitor how well remote networks are functioning? And how can you optimize performance, identify network and app outages, and respond quickly?

What is it to regain that lost control Thousandeyes About everything. The edge of the network (for example House) And anywhere in the meantime. This means identifying when and where problems occur with networks you own and networks you don’t own. However, even in the so-called “normal” state, it still provides valuable data and information about the overall state of the network and apps.

Frustration can exist even if IT isn’t flooded with service tickets and requests. ThousandEyes informs you of key bottlenecks and heavy usage times and regions, how to optimize performance, better manage providers, and reveal insights that can help prevent future problems.

Of course, IT teeth They often don’t know what’s going on because of the flood of service problems. Is it the number of apps themselves, service providers, VPNs, or other potential causes? IT is probably flying blindly.

ThousandEyes fills that visibility gap by effectively becoming both a real-time X-ray and a time machine. In the world of hybrid work, visibility and context are IT’s greatest assets. Knowing where, when, how, and why your employees are inexperienced is not only a time saver for your internal IT team, but it’s also the key to working with third-party providers to quickly troubleshoot. Live view shows the status of all connections, so you can quickly identify where the problem is and the responsible provider, significantly reducing response time. At the same time, access to historical data allows for more detailed analysis at any point in time, allowing you to explore different aspects of your entire digital supply chain. The same is true for end users and IT. What applications were used and how did they work? What were the device statistics, CPU, and local WiFi metrics? Which network was used at that time? Also, what was happening at the service provider or in multiple clouds?

This end-to-end visibility to cloud and internet networks is complemented by ThousandEyes collective intelligence, leveraging billions of continuous measurements and thousands of perspective-based insights around the world.

What makes ThousandEyes stand out is this ability to provide data and context. And these features will become even more important in the future. IT suffers from unprecedented challenges and complexity. On the other hand, it is difficult to find talented and skilled workers. You can maximize the potential of hybrid work by streamlining processes and enhancing IT in new ways.

As we overcome the pandemic, people will continue to seek a more flexible experience. Great Resignation shows that many people express their feelings simply by quitting. Therefore, IT needs to meet this challenge.

The new enterprise network may be the wild, pristine Internet itself. But cloud-based apps and hybrid work are the future. And by creating visibility and control of complex digital supply chains, that future is possible.