Uber Tests Audio Ride Recording Safety Features in the U.S.


Uber Technologies Inc launched an optional audio recording pilot program in three cities in the United States on Thursday to allow drivers and riders to send travel recordings to Uber in the event of a safety issue. Announced to do.

At the end of 2019, Uber revealed that it received 6,000 reports of sexual assault and 107 road fatalities in connection with 2.3 billion US trips in 2017 and 2018. To provide evidence of how the situation evolved, Uber said.

The audio recording feature was launched in Latin America two years ago and is available in 14 countries in the region, but will be the first to be deployed in the United States.

Launched later this month in Kansas City, Missouri, Louisville, Kentucky, and Raleigh Durham, North Carolina, drivers and riders will be able to select voice recordings for their individual trips via the Uber app.

Riders are warned by drivers who may record their trips via an in-app banner and can cancel if uncomfortable, Uber said.

Sachin Kansal, Uber’s Vice President of Product Management, said he applied lessons learned in Latin America to ensure privacy, transparency and convenience.

Encrypted recordings are stored in the Uber app, and users can’t play them, Kansal said. In the event of a safety issue, the user submitting the safety report can send it to qualified Uber staff who can decipher the record.

“I hope people will accept this feature very much,” Kansal said. “Learning from these cities and getting feedback can help us expand further.”

Uttara Sivaram, Uber’s senior manager of public policy, said the company initially focused recording capabilities on US jurisdictions under the consent of one party.

A spokeswoman on Wednesday said the company is waiting for year-round road fatalities data from US regulators to complete its 2019 and 2020 safety reports.

Uber Tests Audio Ride Recording Safety Features in the U.S.

Source link Uber Tests Audio Ride Recording Safety Features in the U.S.

The post Uber Tests Audio Ride Recording Safety Features in the U.S. appeared first on Eminetra.


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