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    Scribe launches knowledge-capturing software that gets employees on the same page – TechCrunch

    Employees often come and go and carry knowledge with them. Sometimes just a handful of employees know how to do something and don’t have the time to provide a ton of tutorials.

    Where is it Scrivener The software records movements and clicks and converts them into step-by-step guides in less than a minute using editable and shareable screenshots and text. Information can be recorded from Chrome extensions or desktop apps and can also be stored in the repository until needed.

    Co-founder and CEO Jennifer Smith, under former McKinsey & Company and Graylock Partners, is based in San Francisco a few years ago, seeing a gap in knowledge about how to work with entrepreneur and former Google engineer Aaron Podolny. Established a company.

    Smith’s background lies in his organizational and operational work. She talked to more than 1,200 founders about how to buy and sell software and what they wanted. And I learned that this field hasn’t changed much in 10 years.

    “This process is still done manually,” she told TechCrunch. “There is no standard way to tell how to do something. In Scribe, that’s the standard. When you click the record button to perform a task, step-by-step instructions are automatically generated.”

    Although Scribe has been a headache since its inception, the software is now used by more than 10,000 organizations around the world as a way to share how to do something with others. This includes use cases by organizations other than those originally targeted by Smith and Podolny, such as governments and schools.

    Today, the company launched with $ 30 million in venture capital, including a new $ 22 million in a Series A round led by Tiger Global Management. A group of existing investors, including Amplify Partners, who led Scribe’s $ 8 million seed round in early 2021, also participated in the investment. Haystack Ventures, XYZ Venture Capital, AME Cloud Ventures, Morado Ventures, SEV.

    Angel investors involved include former Microsoft Chairman John Thompson, Adobe CEO Scott Belsky, Gainsite CEO Nick Mehta, and Opendoor CEO Eric Wu. As part of the investment, Mike Dauber, general partner of Amplify Partners, has joined Scribe’s board of directors.

    Scribe is a state-of-the-art company that attracts venture capital to its efforts to capture and share digital processes.For example, in August Tango raised $ 5.7 million A Chrome extension that automatically captures workflow best practices so your team can learn from top performers.

    Ross Fubini, managing director of XYZ, said Scribe is building a company that makes it easy to show complex things. He acknowledges Smith for helping many marquee startups grow their company’s sales while at Gray Rock, and believes she and her team are creating products that do the same. I am.

    “And companies will pay the price,” he added. “This is just the first part of the journey. Talking to a company explaining a documenting issue reveals that bottom-up part. Jennifer and her team continue to work and enter the market. We are here to put more money into the company so that we can build and get paid for its value. “

    Scrivener, on the other hand, is available in both free and professional / enterprise plans, reducing the unproductive time spent learning how to perform a process by an average of nearly 50%.

    Smith will use the new funds to expand his team to meet the demands of customers from startups to Fortune 500 companies. The company’s 20-employee base is a majority and minority of women, and Smith is proud to focus on building an inclusive, cultural and talent-first organization. She also invests in R & D and product development in the pipeline.

    “We hope Scribe will become a new common standard for sharing how to do something,” Smith added. “We are inspired by Zoom and Slack, which are both standard and lexicon. It really is about driving reach and distribution with colleagues and customers.”

    Scribe launches knowledge-capturing software that gets employees on the same page – TechCrunch Source link Scribe launches knowledge-capturing software that gets employees on the same page – TechCrunch

    The post Scribe launches knowledge-capturing software that gets employees on the same page – TechCrunch appeared first on California News Times.

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