Panama City, FL –
(Nation Now) – Debt collectors can now slip into your DMs to bring your missed payments to your attention.
New rules put in place by the Consumer Financial Protection Bureau Tuesday now allows collection agencies to send emails, texts, and direct messages to people on social media to find you on unpaid debts.
However, there are limits. Debt collectors don’t need your permission to get in touch, but they do need to identify themselves and give you a way to opt out of being contacted online. Messages should also be private. For example, debt collectors can message you on Facebook but cannot post on your public page or any other place where they can be seen by your contacts.
The rules state that before a collector reports a debt to a credit rating agency, they must attempt to speak with the borrower in person or wait at least 14 days after sending a letter or request. virtual communication, including by contacting social networks, before reporting.
The CFPB said the change “clarifies how debt collectors can communicate with you, including what information they are required to provide at the start of debt collection, your collection rights, and how you can. exercise these rights “.
Debt collectors can now contact you on social media, text you Source link Debt collectors can now contact you on social media, text you
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