DBS Bank, Southeast Asia’s largest creditor, said at the end of Wednesday that online services returned to normal after a two-day outage.
A Singapore-based bank said glitches prevented more customers from logging in to their accounts. According to DBS, the turmoil began on Tuesday morning.
“Since then, we’ve been working with a third-party engineering provider 24 hours a day to resolve the issue, and service was restored at 2am,” said Shee Tse Koon, Country Head of DBS Singapore. Told the customer with the video address.
But the problem came back on Wednesday. “The same problem has recurred and the situation isn’t as serious as it was yesterday, but we know that many are still inaccessible,” he said.
The bank said it was regaining service late Wednesday. “Please let us know that our digital banking service is back to normal,” DBS wrote on social media.
The DBS denied speculation in Myanmar that the turmoil was somehow related to the sale of Myanmar’s government bonds.
“There are rumors that the turmoil in DBS’s digital banking services is related to the sale of government bonds by Myanmar’s National Unity Government,” the bank wrote on Twitter. “There is no truth to this. DBS does not sell such bonds.”
The Myanmar media was paying attention to the timing, suggesting that the events were linked. “After buying a lot of NUG bonds in Singapore on Monday night, the online banking services of Singapore-based banks POSB and DBS got stuck,” said Mizzima’s outlet for democracy.
Latest News Update: DBS in Singapore refuses link to Myanmar outage when service returns to normal
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