Given managing contacts and relationships in a professional environment, companies may think they’ve already solved this. With CRM, the entire product and enterprise category emerged around this idea. Popular CRM platforms include Salesforce and HubSpot, and I think sales teams love CRM.
But what exactly does CRM mean? Customer relationship management.If you work for a team you don’t have client, CRM is not the most suitable tool. For example, a PR team works with journalists, a logistics team works with suppliers, and an event team works with multiple types of partners.
Fork wants to be a company-wide relationship management tool. Your team may not be using CRM. Instead, they often rely on shared spreadsheets and the information remains siled.
The company is trying to name this new category of contact tools and is calling xRM, Extended Relationship Manager. “In xRM,” x “means anyone. It can be used not only for client management, but also for journalists, suppliers, partners, etc., “fork CEO Thibaud Elziere said in a statement.
Visually, Folk looks like a spreadsheet. You can add columns that contain specific information. You can also use tags to track the progress of your project. Like Airtable, Folk allows you to filter views, rearrange data, and reorder tables in a variety of ways.
Clicking on a contact will open a dedicated contact page. This allows you to change your data more comfortably and display more information. In particular, you can add comments, assign contacts to colleagues, and view interactions with these contacts.
You don’t have to attend a meeting in Folk or copy and paste email conversations in the service. Folk automatically retrieves data from your Gmail and Google Calendar accounts. In this way, the entire team can see if someone is in closer contact with their partner. You can choose to share some contacts with other members of the team, but keep your personal contacts yourself.
In addition to Accel, 35 investors who tend to be their own operators are also participating. It is a large group of investors and you can see a table of these investors at the end of the post.
Folk CEO Thibaud Elziere is also the co-founder of eFounders. eFounders is a startup studio where popular SaaS tools such as: front, Air call When Spending.. And he has an extensive network of contacts in Fork, and he is confident that he can use it to turn Fork into a commercial success.
Folk helps you share contacts with your team – TechCrunch Source link Folk helps you share contacts with your team – TechCrunch