Riverside, California 2021-10-05 13:43:16 –
Whistleblowers have accused Facebook executives of refusing to make changes because they are making more money than safety.
Former Facebook data scientist told Congress on Tuesday that social network giant products are harming children in the United States and helping to polarize them, but their executives have made changes to make more money than safe. He said he refused. And she held the company’s CEO, Mark Zuckerberg, accountable.
Frances Haugen testified to the Senate Trade Subcommittee on Consumer Protection. She spoke confidently in the indicted hearing, recognizing the obvious harm to teens from Instagram and accusing the company of being dishonest in the public fight against hatred and false information. ..
“Facebook’s products harm children, cause divisions and undermine our democracy,” Hogen said. “The company’s leadership knows how to make Facebook and Instagram more secure, but it puts astronomical interests ahead of people, so it doesn’t make the necessary changes.”
“We need Congressional action. They can’t solve this crisis without your help,” she said.
Haugen publicly acknowledged the decisive need for integrity controls in systems that stimulate user involvement, but later said he had disabled some of those controls.
Focusing on algorithm products in his work at Facebook, Haugen explained in a dialogue with the senators of both parties the importance of algorithms to the company that manages what users see in their news feeds. .. She said the 2018 changes in content flow contributed to more disruption and malicious intent in the seemingly created networks to bring people closer.
Despite the hostility provided by the new algorithm, Facebook said it helped keep people coming back. This is a pattern that has helped social media giants sell more digital ads that generate the majority of their revenue.
“It benefited from spreading false and disinformation and spreading hatred,” said Senator Richard Blumenthal, D-Conn, chair of the panel. Said. “Facebook’s answer to Facebook’s devastating impact always seems to be more Facebook. We need more Facebook, which means more pain and more money on Facebook. increase.”
Haugen said he believes Facebook hasn’t embarked on building a disruptive platform. But “after all, gold stops at Mark,” she said, referring to Zuckerberg, who controls more than 50% of Facebook’s voting rights.
Haugen said he believes Zuckerberg is familiar with some of the internal investigations that raise concerns about the potential negative effects of Instagram.
According to Hogen, the government needs to monitor the company more closely.
Like fellow tech giants Google, Amazon, and Apple, Facebook enjoys minimal regulation. Many bipartisan legislations for the tech industry address data privacy, youth protection, and anti-competitive behavior. But getting new legislation through Congress is a heavy slogan. The Federal Trade Commission has recently adopted a stricter stance on Facebook and other companies.
The subcommittee is investigating that Facebook uses information from its own researchers on Instagram. This shows that it can harm some young users, especially girls, but publicly downplays the negative effects. For some teens devoted to Facebook’s popular photo-sharing platform, peer pressure generated by visually focused Instagram causes mental health and body image problems, and In some cases, it caused eating disorders and suicidal ideation. ..
One internal study cited 13.5% of teenage girls who said Instagram exacerbated their suicide ideas and 17% of teenage girls who said they exacerbated eating disorders.
Due to his willingness to engage with users, Haugen testified: … it’s just like a cigarette. There is no self-regulation for teens. We need to protect our children. “
Haugen has pushed Facebook’s widespread criticism forward, but was backed by tens of thousands of pages of internal research documents she secretly copied before quitting her job in the company’s civil integrity department. She also filed a complaint with federal officials alleging that Facebook’s own investigation showed that it amplifies hatred, misinformation, and political instability, but the company hides what it knows.
“The company deliberately hides important information from the general public, the US government, and governments around the world,” Hogen said. “The document I provided to Congress has repeatedly misleaded the public about Facebook’s clarification of child safety, the effectiveness of artificial intelligence systems, and its role in spreading disruptive and extreme messages. Prove that. “
A 37-year-old Iowa with a degree in computer engineering and a master’s degree in business from Harvard, a former employee who challenged a social network giant with 2.8 billion users worldwide and a market value of nearly $ 1 trillion. I am a data expert. Prior to being adopted by Facebook in 2019, he worked for technology companies such as Google, Pinterest and Yelp for 15 years.
Hogen revealed her identity in a CBS “60 Minutes” interview aired Sunday night after a recent Wall Street Journal report based on a document she leaked into the newspaper triggered public protests.
Last week, Facebook suspended the development of Instagram for children, primarily for tweens aged 10-12, due to a widespread public relations blunder over Instagram research.
Hogen said Facebook had prematurely turned off safeguards designed to thwart false information and incitement to violence after Joe Biden defeated Donald Trump last year.
After the November elections, Facebook disbanded the civil integrity unit where Haugen worked. She says it was the moment she realized, “I don’t think Facebook is really willing to invest what it needs to invest in to keep it from becoming dangerous.”
Haugen said Facebook executives said they wanted to work in the field of a company that fights false information because they lost a friend in an online conspiracy theory when they hired her.
Facebook argues that Haugen’s claim is misleading and that there is no evidence to support the premise that it is the main cause of social polarization.
“Even with the most sophisticated technology we believe we are deploying, even if we employ tens of thousands of employees to keep the platform secure and consistent. , This will never exceed 100% completely. Nick Clegg, vice president of policy and public relations at Facebook, spoke on CNN’s “trustworthy source” on Sunday.
This is due to Facebook’s “instant and spontaneous form of communication,” Craig said, adding that “I think a rational person is doing more than he can expect.”
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