Division of Administrative Law Rules in Favor of LDI in Deductible Case – New Orleans, Louisiana

Date:

New Orleans, Louisiana 2022-01-11 09:47:32 –

Trucks move around this fallen tree on Saturday morning, July 13, 2019, after a strong wind falls west of Morgan City, Louisiana. Most residents remained off the road in preparation for the rain from Hurricane Barry. (AP Photo / Rogelio V. Solis)

Baton Rouge — From the Louisiana Insurance Department:

The Louisiana Administrative Law Department recently announced that insurance commissioner Jim Donelon has forced a deductible hurricane for certain losses caused by Hurricane Barry in July 2019 from State Farm Fire and Non-life Insurance Company ( He ruled that it was justified in his decision to thwart (State Farm).

Donelon issued a cease and desist order in August 2019 following policyholder complaints that State Farm’s hurricane deductions were improperly applied to claims. Commissioner’s actions have banned the execution of deductible hurricanes for losses incurred before 10:00 am on July 13, 2019.

The Administrative Law Department has determined that the Secretary’s order was reasonable and that the decision was made after an investigation by the Louisiana Department of Insurance (LDI) and extensive communication with State Farm.

“Protecting the rights of policyholders is at the core of our work and we are pleased that we were able to succeed on their behalf,” said Doneron. “Consumer grievance handling is an important factor in monitoring the insurance market after a natural disaster. Our consumer service staff spend a considerable amount of time and effort investigating them, and I do they. Thank you for your dedication. “

If you have problems with your insurance claim, you will need to visit the following URL to file a complaint with LDI: www.ldi.la.gov/fileacomplaint Alternatively, call LDI at 1-800-259-5300. LDI thoroughly investigates all consumer complaints and reminds all policyholders of the importance of reading and reviewing insurance documents.

Administrative law decisions are available here. State Farm has 30 days from the date of signing / issuing the decision to file an appeal.

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